The protection of your privacy is of great importance to us. Therefore, it goes without saying that we comply with Israel’s Protection of Privacy Law, 5741-1981 and, where applicable, the EU`s General Data Protection Regulation, “GDPR”; hereinafter collectively “Applicable Data Protection Law”). This privacy policy informs you about the extent to which data is collected when using our website and for what purpose this data is used.
This privacy policy governs the handling of personal data. It describes what personal data we collect when you use our website and how we use it. Personal data is individual information about personal or factual circumstances of a specific or identifiable natural person. This includes information such as your name, address, telephone number or date of birth. Statistical information that cannot be directly or indirectly linked to you - such as the popularity of individual website on our website or the number of users of a site - is not personal data.
No special categories of data are processed.
We collect data about each visit from the website (so-called server log files). This data includes: IP address, names of the websites accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type including version, the operating system of the device, referrer URL (the previously visited page), IP address and the requesting provider as well as, when using a mobile device, additionally: country code, language, device name, name of the operating system and version.
We use this data only for statistical evaluations for the purpose of the operation, security, and optimisation of the website. However, we reserve the right to check this data retrospectively if there is a justified suspicion of unlawful use on the basis of concrete indications.
When contacting us (for example, by e-mail), your name, e-mail address and your request will be stored for processing the request and in case follow-up questions arise.
If you wish to create an account, third-party connect features Google, Twitter, Facebook or Discord Connect are offered as an option to register with us. When registering via connect functions of third-party providers, you agree to the respective terms and conditions of these third-party providers and also consent to certain data from your respective profile of being transferred to us.
When you make a purchasing in our shop, we collect the data required for order and payment processing, this may include Name, and e-mail address and your payment details. The online shop naturally offers you the possibility to make changes to your master data and to use the account function. In our online shop you can choose between different payment methods. For this purpose, the respective payment-relevant data is supplied to our Payment service provider`s PayPal or Stripe in order to be able to carry out your order and payment processing. In addition, your IP address is processed due to technical necessity and for legal protection.
At this point we would like to provide you with comprehensive information on the subject of usage-based online advertising. Our website collects and processes your usage behaviour anonymously. As a result, you as a user benefit by receiving advertising that is more suited to your areas of interest and by the fact that less random advertising is delivered overall. A cookie is stored on your device to record your usage behaviour. Cookies are small text files that are stored on your computer's hard drive and enable recognition, but do not allow personal identification of you. Our ad supplier is AdInPlay and on the website www.youronlinechoices.com you can read more information about usage-based online advertising and the individual providers.
Richup uses service providers to provide services and to process your data (so-called commissioned data processing). The service providers process the data exclusively on the instructions of Richup and have been obliged to comply with the applicable data protection regulations. All commissioned data processors have been carefully selected and are only given access to your data to the extent and for the period of time required to provide the services.
The use of our digital offers is also measured and evaluated by means of various technical systems, mainly from third-party providers such as Google Analytics. These measurements can be both anonymous and personal. It is possible that the collected data will be passed on to third parties for processing by us or the third-party providers of such technical systems.
We use Google Analytics, a service provided by Google Inc. This means that the data collected can in principle be transmitted to a Google server in the USA, whereby the IP addresses are anonymised by means of IP anonymisation so that an allocation is not possible. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can object to the collection and processing of this data by Google Analytics by setting an opt-out cookie that prevents the future collection of your data when you visit this website: http://tools.google.com/dlpage/gaoptout?hl=en.
We use Google AdSense, a web advertising service provided by Google, Inc. Google AdSense uses so-called "DoubleClick DART Cookies" ("Cookies"). In addition, Google AdSense also uses so-called "web beacons" (small invisible graphics) to collect information, through the use of which simple actions such as user traffic on our online offer can be recorded, collected and evaluated. The information generated by the cookie and/or web beacon (including your IP address) about your visit to this website will be transmitted to and stored by Google on servers in the United States.
Google uses the information thus obtained to carry out an evaluation of user behaviour with regard to the AdSense ads. The IP address transmitted by your browser as part of Google AdSense will not be merged with other Google data. The information collected by Google may be transferred to third parties where required to do so by law, and/or where such third parties process the information on Google's behalf.
We use Google Tag Manager, a web analytics service provided by Google, Inc. ("Google"). This service allows website tags to be managed via an interface. The Google Tag Manager only implements tags. No cookies are set, and no personal data is collected. The Google Tag Manager triggers other tags that may collect data. The Google Tag Manager does not access this data.
If a deactivation has been made at domain or cookie level, it remains in place for all tracking tags, insofar as these are implemented with the Google Tag Manager. More information on the Google Tag Manager can be found at the following link: http://www.google.com/tagmanager/use-policy.html. This service transmits data to the USA.
We disclose your Personal Data in response to your enquiry or your request for information in order to provide the best service possible and within our legitimate interest.
We may share your information with organisations that help us provide the services described in this privacy policy and who may process such data on our behalf and in accordance with this privacy policy, to support this website and our services. For example, with our legal other professional advisors.
In relation to information obtained about you from your use of our website, we may share a cookie identifier and IP data with analytic and advertising network services providers to assist us in the improvement and optimisation of our website which is subject to our Cookie Policy.
We may disclose personal information in other circumstances such as when you agree to it or if the law, a Court order, a legal obligation, or regulatory authority ask us to. If the purpose is the prevention of fraud or crime or if it is necessary to protect and defend our right, property or personal safety of our staff, the website, and its users.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us. However, we are legally required to keep basic information about our customers (including contact, identity, financial and transaction data) for up to 10 years after they cease being customers, for tax purposes and compliance with Israel`s commercial retention obligations.
Sharing of data sometimes involves cross-border data transfers, for example, to the U.S. If and to the extent that we involve third parties in the performance of contracts (such as service providers), they will only receive personal data to the extent that the transfer is necessary for the corresponding service. In the event that we outsource certain parts of data processing ("commissioned processing"), we contractually oblige commissioned processors to use personal data only in accordance with the requirements of data protection laws and to ensure the protection of the rights of the data subject.
If you are a Citizen or resident of Israel, you have the following rights:
If you are a European Citizen or resident, you have the following rights:
In addition, the provider is obliged to inform all recipients to whom data has been disclosed by the provider of any correction or deletion of data or restriction of processing that takes place. However, this obligation does not apply if such notification is impossible or involves a disproportionate effort. Notwithstanding this, the user has a right to information about these recipients.
Likewise, users and data subjects have the right to object to the future processing of data concerning them, insofar as the data is processed by the provider. In particular, an objection to data processing for the purpose of direct advertising is permissible.
The above rights may be limited in some circumstances, for example, if fulfilling your request would reveal personal information about another person, if you ask us to delete information which we are required to have by law, or if we have compelling legitimate interests to keep it. We will let you know if that is the case and will then only use your information for these purposes. You may also be unable to continue using our services if you want us to stop processing your personal information.
Please direct all requests for information, requests for information or objections to data processing to us.
You can contact the supervisory authority responsible for you at any time with a complaint. Your competent supervisory authority depends on the state of your residence, your work or the alleged violation.
If you make a Data Subject Access Request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us. We do not sell the Personal Information of our users. For more information about these rights, please contact us.
To ensure the best possible protection of your data, our website is transmitted via a secure SSL connection (i.e., encrypted) between our server and the browser. We use a rights management system, 2-factor authentication, internal encryption, and certified server operators to ensure a high level of data security.
All data is processed exclusively on servers within Israel, unless otherwise stated in this privacy policy.
We expressly point out that data protection and data security for data transmissions in open networks cannot be completely guaranteed according to the current state of technology. From a technical point of view, every Internet provider can view the pages stored on the web server and possibly also other data stored there at any time. You yourself are responsible for the security and backup of the data you transmit to the Internet and store on web servers. We cannot accept any liability for the disclosure of data due to errors or unauthorised access by third parties.
The Children's Online Privacy Protection Act (COPPA) was passed to give parents increased control over what information is collected from their children online and how such information is used. The law applies to websites and services directed to, and which knowingly collect information from, children under the age of 13. Richup services are not directed to children under the age of 13, nor is information knowingly collected from them. For additional information on COPPA protections, link to the Federal Trade Commission's website at http://www.onguardonline.gov/articles/0031-kids-privacy
Richup complies with the legal obligations and all our employees have been obligated in writing to comply with the relevant regulations and guidelines on data protection and data security and to protect data secrecy. In addition, the employees of Richup are regularly trained in these areas. Questions regarding data protection at Richup can be directed to us at any time using [email protected].